Customer Service Assistance (Weekend work) -- TTC

ACCOUNTABILITIES:

• Be a highly visible, accountable presence and resource for the customers

• Be located at key points throughout the station providing information and directions to customers

• Engage and approach customers who appear to be lost or confused

• Actively give directions, especially to large crowds and groups

• Follow company policies and procedures, including no smoking or parking on property

• Follow the direction of the Transportation Lead during emergency situations if the Contractor’s Supervisor is not available

• Do not congregate in groups or stand around with other employees or workers

• Answers questions and give directions to customers in a courteous and efficient manner

• Communicate with customers, employees and Workers in respectful and professional manner

• Promotes good relationships and extends courtesy to customers under all circumstances

• Maintains neatness in appearance and attire

QUALIFICATIONS:

• Good customer service mindset; hands on experience in dealing with customers

• Good communication skills and people skills

• Strong organizing and arrangement skills

• Able to deal with emergencies

• Students are welcome

• Shift available on Weekends

   Morning shift: 5:00am - 4:00pm

   Afternoon shift:  3:30pm - 2:00am

• Be flexible and willing to work 5-11 hours per day

Wage rate: $11.70/hour

How to Apply: 

1. Register online: http://www.gc-employment.com/job-seekers/register

2. Sent resume to resume@gc-employment.com  with subject line "Customer Service Assistance"