Our client is a leading Canadian banking institution.
Contract term: 10/08/2017 to 04/06/2018 (6 months)
Pay rate: $18.00/hr
Full-time: 37.5 hrs; Mon - Fri, 8:00AM - 5:00PM
1.) Microsoft office (word, excel, access, outlook and lotus notes)
2.) Excellent communication skills (both written and verbal).
3.) Demonstrated problem solving and time management skills.
4.) Data entry with accuracy
Accurate on-boarding of WBB applications onto the mainframe and billing systems within the established Service Level Agreement.
Respond to all requests from the business partners in a timely manner.
Ensure that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
Continually seek out and identify automation and/or process improvement opportunities.
Create a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.
Strong focus on details, meeting deadlines, and achieving personal and team objectives.
Excellent working knowledge of various software packages including MS Word, Excel, Access, Outlook and Lotus Notes.
Excellent communication skills (both written and verbal).
Demonstrated problem solving and time management skills.
HOW TO APPLY:
Please send resume to firstname.lastname@example.org with the subject "Access Services Rep_Markham"
• Must be bondable.
• Your "Employment History" on resume should include the starting and ending MONTH and year for every position.
• Incorrect email subject may cause the delay of your application